Direct Offices | Flexible Office Spaces & Coworking

1. Introduction

Welcome to DirectOffices ("we," "us," or "our"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use our services (collectively, the "Service"). Please read this privacy policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Service.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes: **Personal Data:** Personally identifiable information, such as your name, shipping address, email address, telephone number, and demographic information (such as your age, gender, hometown, and interests) that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service, such as online chat and message boards. **Financial Data:** Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions. **Geolocation Information:** We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using our mobile application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings. **Derivative Data:** Information our servers automatically collect when you access the Service, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Service. If you are using our mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your likes and replies to a post, and other interactions with the application and other users via server log files, as well as any other information you choose to provide. **Data From Social Networks:** User information from social networking sites, such as Facebook, Google, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to: - Create and manage your account. - Process your bookings, payments, and other transactions. - Email you regarding your account, bookings, or orders. - Enable user-to-user communications between Guests and Hosts. - Fulfill and manage purchases, orders, payments, and other transactions related to the Service. - Generate a personal profile about you to make future visits to the Service more personalized. - Request feedback and contact you about your use of the Service. - Resolve disputes and troubleshoot problems. - Monitor and analyze usage and trends to improve your experience with the Service. - Notify you of updates to the Service. - Offer new products, services, mobile application features, and/or recommendations to you. - Perform other business activities as needed. - Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: **By Law or to Protect Rights:** If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction. **Third-Party Service Providers:** We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. **Marketing Communications:** With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law. **Business Transfers:** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. **Affiliates:** We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us. **With Your Consent:** We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. When you access the Service, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Service. For more information on how we use cookies, please refer to our Cookie Policy posted on the Service, which is incorporated into this Privacy Policy. By using the Service, you agree to be bound by our Cookie Policy.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. This includes using SSL encryption for data in transit and encrypting sensitive data at rest. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

7. Policy for Children

Our Service is not intended for or directed to individuals under the age of 16, and we do not knowingly collect Personal Identifiable Information (PII) from children under this age. If we become aware that we have inadvertently collected personal information from a child under 16 without verification of parental consent, we will take steps to delete that information from our servers. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at the contact information provided below. We will use our best efforts to promptly remove such information from our records and terminate the child's account.

8. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal data: - The right to access – You have the right to request copies of your personal data. - The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. - The right to erasure – You have the right to request that we erase your personal data, under certain conditions. - The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. - The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. - The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you would like to exercise any of these rights, please contact us using the contact information below. We will respond to your request within one month.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the 'Last updated' date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@directoffices.com.