Direct Offices Logo

Flexible Cancellation Options

We understand that plans can change. That's why we offer a range of cancellation policies to provide you with the flexibility and peace of mind you need to book with confidence.

Flexible

Full refund if you cancel at least 24 hours before check-in. If you cancel less than 24 hours before check-in, the first day is non-refundable, but you will be refunded for the remaining days.

Moderate

Full refund if you cancel at least 5 days before check-in. If you cancel after that, you get a 50% refund for all days booked, excluding the service fee.

Strict

Full refund for any cancellations made within 48 hours of booking, as long as the check-in date is at least 14 days away. After that, no refunds are provided.

Frequently Asked Questions